Please arrive 15 minutes prior to your appointment, to complete an intake form and prepare for your service.
A notice of at least 24 hours is required for any cancellation or adjustment to your appointment.
Although we will do all we can to accommodate a late guest, it is not guaranteed that anyone late for their service(s) will receive the full hands-on time. I’m sorry, we cannot adjust the price of the service(s) in the event of lateness.
If you are pregnant, please inform the receptionist at the time of scheduling your appointment. In the event of a high risk pregnancy, a release from a doctor will be required for a massage. While our therapists do first trimester prenatal massages, there are certain conditions the mommy-to-be must meet before an appointment will be able to be booked. The receptionist will discuss the conditions with you when you call for your appointment.
For the comfort of everyone in the spa, please silence or turn off your cell phone. After all, this is your time, and we ask all guests of turn off the world during their visit.
Anyone under the age of 18 must have a parent or guardian’s consent and provide such on our intake form. Anyone, age of 14 and younger must have a parent or guardian in the room while the service is being performed.
All therapists are trained in both treatment and draping protocols to ensure your comfort at all times.